Vendor Networking Services Privacy Policy

Vendor Networking Services

Effective Date: 31 December 2025 Last Updated: 31 December 2025

Vendor Networking Services (“we,” “our,” or “us”) is a technology services provider offering shared web hosting, domain-related services, billing and account management via FOSSBilling, and custom web development solutions.

We are committed to protecting the privacy and personal data of our customers, partners, and website visitors in compliance with the Nigeria Data Protection Regulation (NDPR) and, where applicable, the General Data Protection Regulation (GDPR).

1. Company Information

Business Name: Vendor Networking Services Address: 32 Salvation Army Street, Okeafa, Lagos, Nigeria Email: [Insert support email] Website: [Insert website URL]

2. Scope of This Policy

This Privacy Policy applies to:

• Our website and client portal
• Hosting services (shared hosting, email hosting, databases)
• Billing, invoicing, and account management via FOSSBilling
• Web development and related professional services

3. Information We Collect

a. Account & Identity Information

Collected through FOSSBilling and service signup:

• Full name
• Email address
• Phone number
• Company or business name
• Account login credentials (passwords stored in encrypted/hashed form)

b. Billing & Payment Information

• Billing address
• Invoice history
• Payment status and transaction references

Important: Vendor Networking Services does not store full debit or credit card details. Payments are processed securely by third-party payment gateways.

c. Hosting & Technical Data

For shared hosting services:

• IP addresses
• Server access logs
• Domain and DNS records
• Email headers and logs
• Website files and databases stored on our servers

d. Web Development Project Data

When you engage us for development services:

• Project briefs and specifications
• Content, images, and code provided by you
• Credentials provided for deployment (handled securely)

e. Automated Data

• Browser type and version
• Operating system
• Access times
• Cookies and session identifiers

4. How We Use Your Information

We use your data to:

• Create and manage customer accounts via FOSSBilling
• Provision and maintain hosting services
• Process billing, renewals, and invoices
• Provide customer support and technical assistance
• Deliver contracted web development services
• Communicate service updates and security notices
• Improve system performance and security
• Meet legal, regulatory, and accounting obligations

5. Legal Basis for Processing (GDPR & NDPR)

We process personal data under one or more of the following lawful bases:

• Consent
• Contractual necessity
• Legal obligation
• Legitimate interest

6. Data Sharing & Third Parties

We may share limited data with:

• Payment processors
• Infrastructure and data center providers
• Email and notification service providers
• Legal or regulatory authorities where required

We do not sell, rent, or trade your personal data.

7. Shared Hosting Data Responsibility

• Customers retain ownership of all hosted content and data
• Customers act as data controllers
• Vendor Networking Services acts as a data processor
• Customers are responsible for compliance with applicable data protection laws

8. Data Storage & Security

We apply industry-standard security measures, including:

• Secure server environments
• Firewalls and access controls
• Encrypted authentication systems
• Restricted staff access

No system can be guaranteed 100% secure.

9. Data Retention

Data is retained only as long as necessary to:

• Provide services
• Meet legal and regulatory obligations
• Resolve disputes

Data is securely deleted or anonymized after retention requirements expire.

10. Cookies & Tracking Technologies

Cookies are used to:

• Maintain secure sessions
• Improve user experience
• Analyze system performance

You may disable cookies in your browser settings.

11. Your Rights (NDPR & GDPR)

You have the right to:

• Access your personal data
• Request corrections
• Request deletion (where legally permitted)
• Restrict or object to processing
• Withdraw consent
• Request data portability (GDPR)

12. International Data Transfers

Your data may be stored or processed outside Nigeria. Appropriate safeguards are applied in line with NDPR and GDPR.

13. Children’s Privacy

Our services are intended for individuals 18 years and above. We do not knowingly collect data from minors.

14. Policy Updates

Updates to this policy will be published on our website. Continued use of our services constitutes acceptance of any changes.

15. Contact & Data Protection Requests

Vendor Networking Services 32 Salvation Army Street Okeafa, Lagos, Nigeria Email: support@vendor.ng